Frequently Asked Questions

The Grove stands out among apartments in Salt Lake City by offering convenient access to downtown Salt Lake City, The Gateway Mall, City Creek Center, Interstates 15 and I-215, Redwood Road, UTA transit, and Salt Lake City International Airport. The Grove also offers thoughtfully designed apartment homes and on-site amenities including a clubhouse with complimentary Wi-Fi, resort-style pool with sundeck, fitness center, dog park with agility equipment, dog-washing station, outdoor basketball court, playground, outdoor barbecue stations, lush landscaping, private walking trails, covered parking, detached garages, and additional storage. Residents also benefit from convenient access to shopping and dining, along with a professionally managed living experience.

The leasing office at The Grove is open Monday through Friday from 9:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m.; the office is closed on Sunday. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

The leasing team at The Grove can be reached by phone at 801-596-1717, by email at [email protected], or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.

Renters insurance is not required at The Grove, but it is strongly recommended. Residents who need renters insurance recommendations may contact the leasing office, although residents may choose any provider.

Under The Grove's current resident referral program, qualifying residents receive a $500 rent discount two months after their referral moves in. Residents should contact the leasing office for current referral details and reward information.

If apartment homes are fully leased, The Grove does not offer a waitlist for prospective residents.

The Grove is a smoke-free community, and smoking or vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the full smoking and vaping policy.

The leasing team at The Grove supports English, Spanish, Serbian, and Bosnian. Additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.

Prospective residents can schedule a tour of The Grove by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.

The Grove offers in-person tours. Prospective residents should contact the leasing office or visit the online scheduling page on the property's website to confirm current tour options.

Prospective residents at The Grove may be able to tour a specific floor plan, apartment view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is open for viewing.

The Grove offers Saturday tours by appointment or walk-in, depending on staffing and leasing office schedules. The property does not offer after-hours tours. Contact the leasing team to ask about available tour times outside standard business hours.

A valid government-issued photo ID is required for tours at The Grove. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.

Current apartment availability at The Grove can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Rent specials and move-in promotions at The Grove vary; prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.

The Grove offers a variety of apartment floor plans in Salt Lake City, including one-bedroom, two-bedroom, and three-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.

Square footage at The Grove varies by floor plan, with apartment homes ranging from approximately 600 to 1,091 square feet. One-bedroom apartments are approximately 600 square feet. Two-bedroom floor plans range from approximately 800 to 877 square feet. Three-bedroom floor plans range from approximately 998 to 1,091 square feet. Prospective residents can review individual floor plans for layout details, room dimensions, and overall apartment size.

Apartment homes at The Grove may include finishes such as stainless-steel ENERGY STAR appliance packages, wood-style flooring throughout the living, dining, and kitchen areas, brand-new hardware and plumbing fixtures, modern lighting, spacious open floor plans, carpeting in bedrooms, dishwashers, garbage disposals, and spacious closets. Finishes can vary by apartment home, renovation level, and floor plan.

Apartment homes at The Grove include in-home washers and dryers. One-bedroom apartments include stackable washer and dryer units, while two- and three-bedroom apartment homes include full-size washers and dryers. Residents should confirm specific in-home laundry features with the leasing office.

Apartments at The Grove are equipped with air conditioning and gas heating to support year-round comfort in Salt Lake City. Specific heating and cooling systems may vary by apartment home.

Select apartment homes at The Grove include patios, depending on the layout and location of the unit. Residents should confirm which floor plans include these features.

Select apartment homes at The Grove include Nest smart thermostats.

The Grove offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.

The Grove is located at 1153 North Redwood Road, Salt Lake City, UT 84116, offering convenient access to downtown Salt Lake City, The Gateway Mall, City Creek Center, Interstates 15 and I-215, Redwood Road, UTA transit, and Salt Lake City International Airport. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

The Grove is located within the Salt Lake City school district. Nearby schools include Escalante Elementary School, Northwest Middle School, and West High School. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.

Parks near The Grove include Westpointe Park, Rosewood Park, and Riverside Park. The Grove is also close to the Jordan River OHV State Recreation Area, Ensign Peak Trail, Roots Disc Golf Course, and Rose Park Golf Course. The property's central location gives residents access to outdoor recreation, walking paths, green space, and local gathering areas in Salt Lake City, facilitating an active lifestyle.

Within about 10 minutes of The Grove, residents can find fitness options such as the Northwest Recreation Center, Tria Fitness, EoS Fitness, Club Pilates, and Planet Fitness. Nearby coffee shops include Culture Coffee, Sunroom Coffee, Un Cafecito SLC, and Lucky Ones Coffee. The Grove is also close to grocery stores such as Smith's, Lucky, and La Manzanita Market. These nearby conveniences support a more connected and efficient daily routine in Salt Lake City.

Nearby points of interest around The Grove include The Gateway Mall, City Creek Center, downtown Salt Lake City restaurants and nightlife, Utah State Fairpark, and Salt Lake City International Airport. This location helps residents stay connected to work, leisure, and everyday conveniences in Salt Lake City.

Public transit near The Grove includes a UTA bus stop within walking distance and the UTA TRAX line nearby. Transit availability may help residents commute more easily throughout Salt Lake City and nearby areas.

Pet-related services and amenities close to The Grove include Pet Stop Veterinary Clinic, Wasatch Springs Animal Hospital, Avenues Pet Clinic, PetSmart, PetCo, Paws Spa Dog Salon, Dogs All Day daycare center, Rosewood Dog Park, and Cottonwood Dog Park, helping residents care for pets close to home.

Rent at The Grove in Salt Lake City varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

The Grove offers lease terms such as 3 to 14 months, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.

The standard security deposit at The Grove is $350 on approved credit, although the deposit can be as much as one month's rent depending on screening results. The property does not offer a deposit alternative program. Residents should contact the leasing office to learn more about any applicable costs.

When signing a lease at The Grove, residents may be charged fees such as a $45 credit-check fee and $299 administrative fee. Specific one-time fees should be reviewed with the leasing team before lease signing.

Monthly rent at The Grove includes base rent only, while other recurring monthly costs may consist of utilities, a $32 common area maintenance fee, $34 valet trash fee, $45 washer/dryer fee, $5 pest control fee, parking fees, pet rent, and other applicable service fees. Costs vary by apartment home and lease terms.

Early termination at The Grove is governed by the lease agreement and may include notice requirements, repayment obligations, or lease-break fees amounting to 2.5x the base rent. Residents should review the lease terms carefully and contact the leasing office for guidance on the process.

Lease renewals at The Grove are offered prior to the lease end date, with notice timing and renewal pricing provided in accordance with lease terms and local requirements. Renewal options may vary based on market conditions and apartment availability. Residents are required to provide 60 days' advance notice regarding renewal or move-out plans.

To apply for an apartment at The Grove, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.

Application approval timelines at The Grove typically depend on document completion, identity verification, and screening turnaround times, and may take approximately 48 hours to one week. Processing times can vary based on weekends, holidays, or incomplete applications.

Qualification requirements at The Grove may include a minimum household income of 2.5 times the base rent, credit history review, background screening, rental history, and other criteria listed in the rental requirements. Applicants should review the property's official screening criteria for current standards.

The Grove accepts guarantors or co-signers for students or first-time renters, subject to the community's rental criteria. Co-signers are accepted when an applicant does not independently meet the community's income qualification requirements.

Background checks are required as part of the standard apartment application process at The Grove, subject to applicable laws and screening policies. Screening also includes credit, rental history, and income verification.

Application and administrative fees at The Grove include a $45 application fee and a $299 administrative fee, depending on the leasing process. Application fees are non-refundable, but a lease initiation fee is refundable if an application is denied. Applicants should confirm current fee amounts before applying.

Roommates at The Grove can typically apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income is evaluated on a combined basis. Credit and qualification standards are reviewed according to community policy.

If an application for The Grove is not approved, the applicant is notified in compliance with community policy and legal requirements. The lease initiation fee is refundable if an application is denied.

Residents at The Grove can pay rent through the online resident portal, Bilt Rewards, which also offers the option to pay through Flex. The Grove also accepts personal and cashier's checks. Online rent payment provides a convenient way to manage monthly housing costs.

The Grove offers flexible rent payment options through Flex, depending on eligibility and enrollment availability. Residents should contact the leasing office to ask about current payment flexibility options.

Additional fees associated with paying rent at The Grove can include late fees amounting to 10% of the base rent, non-sufficient funds fees of $20 per occurrence, as well as payment method fees. Residents should review the lease for the exact late fee structure, timing, and any related payment policies.

The Grove offers electronic statements and auto-pay through the resident payment platform. Residents should contact the leasing office or review the resident portal for current payment features.

Utilities at The Grove are billed separately from rent. Residents are responsible for paying all utilities, and each apartment home includes internet service provided through Xfinity for $49 per month. The leasing office can clarify the specific utilities and billing structure for each apartment home.

Typical monthly utility costs at The Grove depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Prospective residents who are interested in a specific floor plan should speak with the leasing office for assistance with estimating typical monthly utility costs.

The Grove offers high-speed internet in apartment homes through Xfinity. There is a property-mandated internet fee of $49 per month.

The Grove uses Xfinity for high-speed internet access in apartment homes and common areas. Provider availability and service speeds may vary depending on the apartment home and community wiring configuration, and residents are encouraged to contact Xfinity for details on gigabit speed and fiber availability.

Parking for residents at The Grove includes one assigned covered carport for $25 per month; individual car garages are available for $75/month, subject to availability. Guest parking is available in open, unassigned parking spaces, subject to community parking policies.

Designated carports at The Grove are not included in rent. Carports are $25/month, and individual car garages are $75/month. Residents should confirm current parking charges with the leasing office.

The Grove does not offer electric vehicle charging stations.

The Grove does not offer dedicated bike storage for residents. However, standard storage units are available for rent at $45 per month and easily fit a bike.

On-site amenities at The Grove include open green areas, lush landscaping, private walking trails, a resort-style swimming pool with sundeck, outdoor barbecue stations, charcoal grills, outdoor basketball court, fitness center, dog park with agility equipment, dog wash station, playground, and courtyards with picnic tables, and package lockers, creating a more convenient and connected apartment living experience in Salt Lake City.

The Grove has a swimming pool for residents. Pool hours are typically 10:00 a.m. to 10:00 p.m., subject to seasonal operation, posted rules, and community policies.

The Grove offers a fitness center with cardio and strength-training equipment, giving residents convenient access to workouts close to home. The fitness center is open 24 hours.

The Grove has a clubhouse with a flat-screen TV, social seating, and Wi-Fi. Residents may not reserve space in the clubhouse.

The Grove does not offer coworking spaces or a business center, but residents may work in the clubhouse and use the provided Wi-Fi.

Package delivery at The Grove is managed through a package locker room, which is open 10:00 a.m. to 10:00 p.m.

Additional on-site storage at The Grove is available for $35 per month, subject to current inventory and lease terms.

The Grove hosts resident events throughout the year. Events are often tailored to the season or highlight neighborhood partnerships!

The Grove has courtesy patrol and cameras throughout the property.

The Grove offers pet amenities including a dog park with agility equipment and a dog wash station, helping make daily routines more convenient for residents with pets.

The Grove allows pets and requires a $100 pet deposit, a $300 nonrefundable pet fee, and $40 in monthly pet rent. Breed restrictions apply.

Service animals and support animals at The Grove are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

Residents at The Grove can submit a maintenance request through the resident portal, by contacting the leasing office, or by using the designated service request process for the community. Submitting complete details helps the maintenance team respond more efficiently. Emergency maintenance is available 24 hours a day. Residents should follow the property's after-hours emergency maintenance prompts for urgent service.

Maintenance response times at The Grove depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed as promptly as possible, while urgent issues are prioritized based on severity.

Emergency maintenance issues at The Grove generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions. Residents should follow the property's emergency maintenance guidelines for exact criteria.

The Grove provides preventive maintenance services such as annual filter changes, smoke alarm testing, and weekly exterior pest control. Residents can request interior pest control services by contacting the leasing office. Subject to additional costs.

Before move-in at The Grove, the apartment home is typically prepared through standard turnover steps such as inspection, cleaning, maintenance review, and verification of readiness. Specific move-in preparation may vary by unit condition and community procedures.

The Grove provides a move-in checklist and may also share recommendations for local movers upon request. Residents should contact the leasing office for move-in planning resources and available guidance.

Elevator and loading zone reservations are not available at The Grove.

The Grove conducts a move-in and move-out walk-through to help document the condition of the apartment at move-in and move-out. Residents may also be asked to complete a move-in checklist within a specified time frame.

Move-out requirements at The Grove include providing 60 days' written notice, returning keys or access devices, removing personal belongings, and leaving the apartment in the required condition. Residents should review the lease and move-out instructions for exact expectations and deadlines.

Deposit refunds at The Grove are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.

The Grove accepts short-term leases, subject to availability, minimum lease requirements, and pricing adjustments.

The Grove accepts affordable housing vouchers or other rental assistance programs, subject to applicable laws, program requirements, and community availability. Prospective residents should contact the leasing office for the most current information.

The Grove does not offer preferred-employer discounts or relocation partnerships.

The Grove offers student-friendly leasing options such as flexible leasing terms and guarantor or co-signer support. The community does not offer by-the-bed leasing. Students should contact the leasing team to discuss the available options.

The Grove offers furniture rental partnerships through CORT, allowing residents to furnish an apartment home without purchasing furniture outright if available. Availability, package details, and pricing vary by provider.

The Grove offers eco-friendly amenities including ENERGY STAR appliances. These features can help support more efficient apartment living in Salt Lake City.

Apartment homes at The Grove feature ENERGY STAR® appliances.